Last updated: March 26, 2026

At JL Éclosion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or make a purchase.

Our store is hosted on Shopify Inc., who provide the e-commerce platform that allows us to sell our products and services.

1. PERSONAL INFORMATION WE COLLECT
When you visit our website or make a purchase, we may collect the following personal information: Full name, Shipping address, Billing address, Phone number, Email address, Payment information, IP address, Browser type, Device information. The phone number is required to facilitate the shipping process and contact you if necessary.

2. AUTOMATICALLY COLLECTED INFORMATION
When you visit our site, we automatically collect certain information about your device, including: IP address, Browser type, Pages visited, Browsing time, Device information. This information is used to improve the user experience and optimize the site's performance.

3. USE OF COOKIES
Our site uses cookies to: Remember preferences, Improve navigation, Analyze traffic, Personalize the user experience. Cookies are small files stored on your device. You can disable cookies in your browser settings if you wish.

4. USE OF YOUR INFORMATION
We use the collected information to: Process orders, Ship products, Confirm purchases, Provide customer support, Send order updates, Send promotions or commercial information, Improve our services, Prevent fraud.

5. SHARING INFORMATION WITH THIRD PARTIES
We may share your information with third parties necessary to operate our business, including: Shopify Inc. (store platform), Payment processors, Shipping companies, Technology service providers, Analytics and marketing tools. These providers only use your information to fulfill their functions.

6. PAYMENTS
Payments are processed through secure providers. Financial information is processed by secure external platforms and is not directly stored by JL Éclosion.

7. INFORMATION SECURITY
We take reasonable measures to protect your personal information against: Unauthorized access, Misuse, Alteration, and Disclosure. However, no method of internet transmission is completely secure.

8. USER ACCOUNTS
Customers can create accounts on our site. Accounts may include: Email, Password, Personal information, Order history. It is the user's responsibility to maintain the confidentiality of their password.

9. MARKETING AND COMMUNICATIONS
We may send: Promotions, Offers, News, Product information. Customers can unsubscribe at any time using the link included in the emails.

10. ANALYTICS AND MARKETING TOOLS
Our site may use analytics and marketing tools to understand how users interact with our website and improve our services. These tools may include, among others: - Google Analytics, which helps us analyze site traffic, understand visitor behavior, and improve the user experience. - Meta Pixel (Facebook Pixel) or other similar technologies, which may be used to measure the effectiveness of advertising campaigns and display relevant ads on platforms such as Facebook and Instagram. - These tools may collect information such as: IP address, Browser type, Pages visited, Browsing time, Interaction with content or ads. The information collected by these tools is used solely for statistical, advertising, and site improvement purposes. Users can control the use of cookies and similar technologies from their browser settings or through the privacy options available on these platforms.

11. USER RIGHTS
You have the right to: Request access to your information, Correct inaccurate data, Request data deletion, Request information about the use of your data. To exercise these rights, you can contact us at support@jleclosion.com

12. MINORS
Our site is NOT directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you discover that a minor has provided personal information without authorization, please contact us immediately at support@jleclosion.com

13. INTERNATIONAL TRANSFERS
Your information may be processed and stored on servers located outside of your country, including the United States. By using our site, you consent to this transfer of information.

14. CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page.

If you have questions about this Privacy Policy, you can contact us at:

Email:
support@jleclosion.com

Thank you for trusting JL Éclosion.